Outdoor Advertising UAE (“OAU”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an enquiry or communicating with our team.
This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you regarding your personal information.
1. Information We May Collect
When you use our website or contact us, we may collect information including:
- Your name
- Company name
- Email address
- Telephone or mobile number
- Information submitted through enquiry or contact forms
- Details about your advertising or marketing requirements
- Correspondence with our sales or customer service teams
- Technical information such as IP address, browser type, device type and website usage data
- Information collected through cookies and similar technologies
We only collect information that is reasonably necessary to respond to enquiries, provide our services, operate our website and communicate with clients and prospective clients.
2. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests for information
- Prepare quotations, proposals and media recommendations
- Provide and manage advertising and marketing services
- Communicate regarding campaigns, contracts, invoices and customer support
- Maintain business and accounting records
- Improve our website, services and customer experience
- Prevent fraud, misuse or security incidents
- Send relevant marketing communications where permitted
- Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
3. Enquiries and Contact Forms
When you submit an enquiry through our website, we may collect the information you provide so that our team can contact you and respond to your requirements.
Information submitted through a form may be stored in our website systems, email systems, CRM or other business platforms used to manage enquiries and customer relationships.
4. Marketing Communications
Where permitted, we may use your contact information to send you information about our advertising services, media opportunities, company updates or other relevant business communications.
You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary communications relating to an existing enquiry, quotation, contract, campaign, invoice or customer service matter.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website, improve performance and measure advertising effectiveness.
These technologies may collect information such as your IP address, browser, device type, pages visited, time spent on the website and referring website.
Where required, visitors may be provided with options to manage their cookie preferences.
6. Advertising and Analytics Technologies
We may use third-party analytics, advertising and measurement services to understand website performance and evaluate our marketing campaigns.
These services may use cookies, pixels or similar technologies to collect information about interactions with our website.
Where applicable, the processing of information by these providers is also governed by their respective privacy policies.
7. Sharing Your Information
We may share information with trusted service providers where reasonably necessary to operate our business or provide our services.
These may include providers of:
- Website hosting and technical services
- CRM and business-management systems
- Email and communication platforms
- Analytics and advertising platforms
- Accounting and payment services
- Professional, legal or regulatory services
We do not sell or rent personal information to third parties for their independent marketing purposes.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting legal, accounting and regulatory obligations.
Where information is no longer required, it may be securely deleted or anonymised.
Important: Your existing policy specifically states a six-year retention period. I would only retain “6 years” in the new policy if that is genuinely your company’s established retention policy. Otherwise, the purpose-based wording above is safer and more accurate.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of direct marketing communications
Requests can be submitted using the contact details provided below.
11. Third-Party Websites
Our website may contain links to third-party websites, media owners, partners or other external services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
12. International Data Processing
Some technology or service providers used by our business may process or store information outside the United Arab Emirates.
Where applicable, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable data-protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology or applicable legal requirements.
The latest version will be published on this page with the applicable “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:
Outdoor Advertising UAE (OAU)
Office 211, Palace Tower
Dubai Silicon Oasis, Dubai
United Arab Emirates
Email: info@eds.ae
Telephone: +971 4 519 3444
Mobile: +971 55 688 9896
